BESTNET  TECHNOLOGY & CONSULTANCY LIMITED

COMPANY PROFILE

1.  INTRODUCTION 

Bestnet was incorporated in October 1998 primarily to provide computer based business support and secretarial services.  The range of Services included word-processing, desktop publishing, photocopying, both local and external telephone and facsimile  services.                    

In the month of  May 1999, sale of Personal Computers was added to the above line of services with the acquisition of Authorized Dealership for Dell computers, IBM Computers, Hewlett Packard Computers and all other brand of Computers and Printers.  Since then Bestnet Technology & Consultancy  Limited has embarked on a planned growth that has evolved into a full-service Information Technology company providing the following services:

•   Support Services
•   Systems Analysis
•     Equipment Supply
•     Maintenance
•   System Integration
•   Training
•   Software Development
•   Turnkey Wiring Design and Installation

For accessories, peripherals and other equipment for which Bestnet Ghana Limited. is not authorized as a dealer, Bestnet guarantees the availability of qualified personnel to provide after sales support and maintenance/repair services required.  By continued analysis of the market we hold stocks to accommodate both current and future demands in computers and accessories, bulk cable connectors, cable assemblies, intelligent hubs, spares etc.

2.  TECHNICAL OPERATIONS SET UP

The department is staffed by a team of highly trained Systems and Electronic /Computer Engineers with long  experience in the installation, maintenance and servicing of all equipment sold by Bestnet as well as 3rd party equipment marketed  by other vendors to customers in Ghana. The department offers total maintenance and support services to all our customers. Services offered includes: 

•    Hardware installation and commissioning
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•    Network Installation and System Integration
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•   Periodic maintenance and repair/replacement work as part of the warranty administration program for all products sold to the   maximum extent offered by our manufacturers.
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•  Timely preventive maintenance program to all end-users for all installed computer equipment.  Customers are thus  assured of adequate and reliable service of their equipment on an on-going basis.
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• Fault Call Administration to customer.  Service response time to customers is 2 hours within the Accra-Tema Metropolis and 24 hours elsewhere.  This is due to the improved mobility of service/maintenance personnel.
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•    Electrical Installation Works associated with Computer Equipment,      Peripherals and Hard-wiring of UPS Clean Power Supply. Network and Multi-user Cable works in Multi-Floor and Multi-Block Building, including cable laying and termination for coaxial cables, UTP (Unshielded twisted pair) and fibre optics cables. 

Bestnet offers a total maintenance service for every aspect of equipment, cabling and connectors supplied.  This service can be tailored to suit individual customer‘s requirements from standard maintenance contract arrangement to an engineer stationed on the customer’s premises.  We further provide a service in maintaining the cable management system, as well as equipment leasing, movement, upgrades and changes.

Bestnet is committed to provide the highest levels of Customer Service and Support for all computers, printers and other third party products and accessories supplied. 

 

Presently Standard Chartered Bank Ghana Limited and Ecobank Ghana Limited have Contracted Bestnet to Man their IT and Telecomm department.

Bestnet offers a complete Information Technology solution package for your needs.